Icon Consultancy Services

Assessment Instruments

The following Assessments, Employee Development Tests and Workforce Development Systems are available.

The ZERORISK Hiring System consists of a 15-minute candidate assessment designed to measure Emotional Intelligence Competencies. The profile cannot be manipulated because it does not require the candidate to self-analyze themselves, which in turn provides more accurate information about the candidate's true emotional intelligence. Once the candidate has completed the online assessment, a Candidate Profile & Behavioral Interview Guide is immediately emailed to the hiring manager, which will provide valuable insight into a candidate's Emotional Intelligence Competencies, such as people skills (empathy), decision-making ability, willingness to adhere to company policies and rules, motivation and initiative, self-awareness, self-regulation, sales ability, leadership skills, ability to work on a team, and much more.

The Profile XT™ is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs. It is administered on the Internet and reports are immediately available.

ProfileXTSales™ is an advanced tool for selecting, training and coaching salespeople who are, or who will develop into, superior sales performers and can effectively assist in building and developing an exceptional professional sales organization. It will help you evaluate prospective sales professionals as well as your current salesforce.

Profiles Checkpoint™ is a powerful professional development tool, that positively impacts an individual's growth and career, and an organization's success. For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity. CheckPoint quantifies a participant's competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills.

Profiles Sales Indicator™ is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.

The Checkpoint Skillbuilder Series™ consists of 18 self-paced, self-improvement programs designed to help managers improve their performance. The Skillbuilder Series is a companion to the Checkpoint 360° Competency Feedback System, offering managers the opportunity to develop the competencies that are most important to their professional growth and success. Available exclusively on the Internet.

Profiles Customer Service Profile™ is a tool for making sure everyone in your company is on the customer service team. Just as a chain is only as strong as its weakest link, so is a business's reputation only as respected as its individual employees. A thoughtless remark on the phone or inattention to a customer's needs by one employee can quickly destroy a valuable patron's faith in the organization. Everyone must be concerned with customer service.

Profiles Team Analysis™ makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team's strengths and alerts the team leader to potential problems.

Profiles Performance Indicator™ measures five key personality factors and their impact on seven critically important aspects of success in business. The report helps you understand how an individual is effectively understood, motivated, and managed. It is economical and is quick to take, making it the ideal choice for your business.